Returns

It's important to us that you've chosen the perfect piece and we understand that sometimes you need to see an item in its new home to ensure its compatibility. With that in mind, we offer a 7 day money back refund for any reason.

There are some exceptions to this including sale items. Gift Vouchers are also ineligible for refunds.

We also offer Credit Notes for those pieces that have exceeded the 7 day refund and before 30 days from the date of purchase.

Pieces will be given a final inspection before the refund is processed. Nord must be happy that the condition of the piece matches the condition it left our showroom.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Shipping

To return your piece, you should deliver to: 261 Albert Street, Brunswick 3056 VIC Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.